Program Specialist - ADPAC, GS-0301-09

This position is closed. 12/5/2012 12:00:00 AM


Department Of Veterans Affairs


Veterans Affairs, Veterans Health Administration


  • Serve as an expert in the use and management of all components of the organization's Picture Archival and Communication System (PACS).
  • Support the functionality of and upgrades to the voice recognition dictation systems.
  • Test and evaluate package upgrades, communicating and discussing the impact of upgrades with the Chief Technician.
  • Initiate and update Procedure Codes for Radiology exams.
  • Perform office automation with a variety of software applications including email, spreadsheet, database, graphics, etc.
  • Closely monitors each calendar quarter, staff's access to patient information through appropriate assignment of access codes, menus, and person class.
  • Request new clinic profiles and canceling/blocking of clinic appointment dates.
  • Monitor monthly Clinic Utilization Statistical Summary reports to ensure clinic usage is within the criteria established by service Performance Monitors.
  • Ensure timely update of all Current Procedural Terminology (CPT) codes.
  • Use multiple software programs inputting, extracting data, and compiling reports.
  • Use Microsoft Word to create memoranda, letters, and other documents.
  • Maintain spreadsheets and databases using Microsoft Access and/or Excel.
  • Manage incoming and outgoing correspondence. Compose, review, edit, monitor, and advise on correspondence (letters, memos, etc.)
  • Communicate information on an informal basis to a variety of individuals with varying levels of knowledge, both internal and external to an organization.
  • Coordinate with numerous agencies to assist in supporting the Radiology package and receive current information on the numerous software programs utilized in the service.
  • Develop and ensure creation of critical menu options for generating timely workload data.
  • Develop and provide User training to new staff, ensuring user competency.
  • Provide workload data for staffing and utilization studies, performance pay contracts, service and patient safety goals, national performance measures, etc.
  • Provide CD copies of images needed for patients being transferred to outlying hospitals and treating specialities.
  • Monitor computer/printer/CD supply needs to ensure user access to equipment without disruption of service.
  • Troubleshoot computer problems at the service level.