Who May Apply:
Skills in working with combat veterans and seriously-injured veterans who have special needs.
Ability to communicate orally and in writing.
Knowledge in medical terminology.
Effectively review and interpret information contained in medical and administrative records.
Knowledge of public laws as well as the Health Insurance Portability and Accountability Act (HIPAA).
Plan, schedule, and accomplish work and to evaluate and recommend ways to improve the effectiveness and efficiency processes that contribute to informing and providing services to veterans.
Informs the supervisor of potential controversial findings, issues, or problems with widespread impact.
Maintain liaison with veterans' service organizations, community groups, and others whose interest is in helping and protecting veterans, their families, and their representatives.
Provides information and assistance to veterans and family members regarding benefits, entitlements and eligibility to health care and veterans benefits.