Program Support Assistant (OA)

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  • Uses various electronic systems for tracking and compiling data.
  • Utilizes software applications to extract data and prepare reports.
  • Analyze problems(s) and provide reference materials relevant to issue(s).
  • Develops standard or form letters.
  • Prepares public presentations..
  • Records, formats, and maintains meeting minutes.
  • Maintains calendars and records appointments.
  • Receives and controls incoming mail.
  • Answers the telephone and screens calls.
  • Assists in problem resolution and analysis.
  • Composes letters and reports.
  • Answers questions regarding report status, suspense dates, and procedural questions.
  • Develops, manages, and assists with projects.
  • Researches files and assembles background information.
  • Provides educational guidance to staff on form usage.
  • Purchases supplies and equipment.
  • Maintains fund control points.