Program Support Assistant

This position is closed.

Agency:

Occupation:

Interacts with clinical and administrative teams .
Interacts with difficult customers , either internal or external .
Supplied general and requested information in person , by phone , or in writing .
Makes appropriate decisions through prompt identification of the problem and timely problem resolution .
Plans and organizes work , set priorities , and exercises judgment in order to ensure efficient workflow .
Used computer database systems to enter retrieve data .
Types letters , forms and reports .
Used Microsoft Office software including ; Word , Excel , Outlook , and PowerPoint .
Understands and interprets complex medical terms .
Interpret and apply policies , laws , and regulations to provide information and advice or take decisive action .
Maintains confidentiality of patient issues .
  • Maintains confidentiality of patient issues.
  • Interpret and apply policies, laws, and regulations to provide information and advice or take decisive action.
  • Understands and interprets complex medical terms.
  • Used Microsoft Office software including; Word, Excel, Outlook, and PowerPoint.
  • Types letters, forms and reports.
  • Used computer database systems to enter/retrieve data.
  • Plans and organizes work, set priorities, and exercises judgment in order to ensure efficient workflow.
  • Makes appropriate decisions through prompt identification of the problem and timely problem resolution.
  • Supplied general and requested information in person, by phone, or in writing.
  • Interacts with difficult customers, either internal or external.
  • Interacts with clinical and administrative teams.