Who May Apply:
Maintains confidentiality of patient issues.
Interpret and apply policies, laws, and regulations to provide information and advice or take decisive action.
Understands and interprets complex medical terms.
Used Microsoft Office software including; Word, Excel, Outlook, and PowerPoint.
Types letters, forms and reports.
Used computer database systems to enter/retrieve data.
Plans and organizes work, set priorities, and exercises judgment in order to ensure efficient workflow.
Makes appropriate decisions through prompt identification of the problem and timely problem resolution.
Supplied general and requested information in person, by phone, or in writing.
Interacts with difficult customers, either internal or external.
Interacts with clinical and administrative teams.